Conflict Resolution and Mediation Skills Taster Session -18 Oct

Is there conflict at the school / college / centre gate? In the classroom? In the staffroom? 

Drumcondra Education Centre would like to invite CDETB staff to participate in a FREE two hour ‘taster session’ of our Conflict Resolution and Mediation Skills Training Course. This course is accredited by the Mediators Institute of Ireland (MII) and offers practical skills development and confidence building in the critical area of people management.   

The ‘taster session’ will provide a course overview and a sample of the techniques and skills to be utilised through mediation scenarios. 

Course Summary: 

·       Particularly useful to those who work in or lead teams and those working with the public 

·       Explore the nature and origins of aggression and anger along with human responses when confronted with same 

·       Learn techniques, interventions and negotiation skills to recognise and resolve conflict when it erupts 

·       Course provides recognised accredited mediation training for professionals in both the private and public sectors 

Course recognised for entry to NUI Maynooth Masters Programme in Conflict Intervention and Mediation Studies    

To book your place please click on REGISTER button below